KROMA AGENCY develops and operates purpose-driven e-commerce brands in the mental health and wellness space. We create digital products that help people feel better, think clearer, and live more mindfully.
We create evidence-informed digital resources — guided journals, therapeutic workbooks, self-help programs, and mindfulness guides — designed to support mental health and personal growth.
Wellness E-commerce
We operate online stores offering carefully crafted digital products for mental well-being: guided programs, interactive workbooks, mindfulness resources, and therapeutic planners.
Brand Development
We build authentic, mission-driven brands in the mental health space. Each brand is crafted with purpose, empathy, and a deep commitment to making wellness accessible.
Content & Community
We produce educational and inspirational content around mental health, and cultivate engaged communities around each of our brands.
Our Process
Our Approach
Research & Identify
We identify underserved needs in the mental health and wellness market through thorough research and community listening.
Create & Develop
We develop high-quality products and brands with input from wellness professionals and real user feedback.
Launch & Grow
We launch each brand with strategic marketing, authentic storytelling, and community-first growth strategies.
Impact & Iterate
We measure our impact beyond revenue — customer well-being, community engagement, and product effectiveness guide our iterations.
Who We Are
About KROMA
KROMA AGENCY LLC is a United States-based e-commerce company registered in the state of Wyoming. We specialize in developing and operating our own brands and online stores in the mental health and wellness niche. Our mission is to make mental wellness tools accessible, beautiful, and effective. Every product we create is designed with care, backed by research, and built to make a real difference in people's daily lives.
We sell digital products — guides, workbooks, programs, and planners — directly to consumers through our brand-specific online stores. Payments are processed securely through Stripe.
Registered NameKROMA AGENCY LLC
StructureWyoming LLC
LocationSheridan, WY
Founded2025
Reach Out
Contact Us
Get in touch
Email
contact@kromallc.com
Address
30 N Gould St Ste N Sheridan, WY 82801 United States
Business Hours
Monday – Friday 9:00 AM – 6:00 PM MST
Website
kromallc.com
Send us a message
For order-related inquiries, please contact the specific brand store where you made your purchase.
Terms of Service
Last updated: February 2026
1. Acceptance of Terms
By accessing our websites and purchasing products from any of our brand stores, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services or make purchases from our stores.
2. About Our Business
KROMA AGENCY LLC is an e-commerce company registered as a Limited Liability Company in the state of Wyoming, United States. We develop and operate our own online stores selling digital products in the mental health and wellness space. We do not provide services to third-party clients — all products sold are created, curated, and distributed by KROMA AGENCY LLC through our brand-specific stores.
3. Products We Sell
We sell digital products including guided journals, therapeutic workbooks, self-help programs, mindfulness guides, downloadable planners, and other wellness-focused digital resources.
4. Payment Terms
All payments are processed securely through Stripe. Prices are displayed in USD unless otherwise indicated on the specific brand store. By completing a purchase, you authorize Stripe to charge your selected payment method for the total amount of your order, including any applicable taxes.
5. Delivery
All products are delivered digitally. Upon successful payment, you will receive a download link or access instructions via email to the address provided at checkout. Delivery is instant.
6. Intellectual Property
All digital content sold through our stores is protected by copyright. Purchasing a digital product grants you a personal, non-transferable license for individual use only. You may not resell, redistribute, share, or reproduce any digital content in any form. Unauthorized distribution constitutes a violation of these terms and applicable copyright law.
7. Mental Health Disclaimer
Our products are designed for educational purposes and general well-being. They do not constitute medical advice, diagnosis, or treatment for any mental health condition. Our products are not a substitute for professional mental health care. If you are experiencing a mental health crisis or have concerns about your mental health, please consult a qualified healthcare professional. Individual results may vary.
8. Limitation of Liability
KROMA AGENCY LLC shall not be held liable for any individual results obtained through the use of its products. Our products are tools designed to support well-being, and outcomes depend on individual circumstances and effort. In no event shall KROMA AGENCY LLC be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services.
9. Modifications to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes take effect immediately upon publication on this page. Your continued use of our services following any changes constitutes acceptance of the revised terms. We encourage you to review this page periodically.
10. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions. Any disputes arising from these terms shall be resolved in the courts of the State of Wyoming.
11. Contact
If you have any questions about these Terms of Service, please contact us:
Email: contact@kromallc.com
Address: 30 N Gould St Ste N, Sheridan, WY 82801, United States
Privacy Policy
Last updated: February 2026
1. Information We Collect
When you interact with our stores and services, we may collect the following information:
Personal Information: Name and email address.
Payment Information: Payment details are processed securely by Stripe. We do not store your credit card numbers or full payment information on our servers.
Browsing Data: IP address, browser type, pages visited, time spent on pages, and other standard analytics data collected through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
Process and fulfill your orders, including sending order confirmations and delivery updates.
Provide customer support and respond to inquiries.
Improve our products, services, and overall user experience.
Send marketing communications, but only with your explicit consent. You can unsubscribe at any time.
3. Third-Party Sharing
We share your information only with the following third parties, strictly for operational purposes:
Stripe: Our payment processor, which handles all transaction data securely in compliance with PCI-DSS standards.
Analytics Tools: We use Google Analytics to understand site traffic and usage patterns. This data is anonymized.
We never sell, rent, or trade your personal information to third parties for marketing purposes.
4. Cookies
Our websites use cookies to enhance your experience:
Functional Cookies: Essential for site operation, including shopping cart functionality and user sessions.
Analytics Cookies: Help us understand how visitors interact with our sites, allowing us to improve our services.
Marketing Cookies: Used only with your consent to deliver relevant content and measure campaign effectiveness.
You can manage cookie preferences through your browser settings.
5. Data Security
We take data security seriously. All our websites use SSL encryption to protect data in transit. Access to personal information is restricted to authorized personnel only. Payment processing is handled entirely by Stripe, which maintains PCI-DSS Level 1 compliance — the highest level of certification in the payments industry.
6. Your Rights
You have the right to:
Access the personal data we hold about you.
Rectify any inaccurate or incomplete information.
Delete your personal data from our systems upon request.
Opt out of marketing communications at any time.
To exercise any of these rights, please contact us at contact@kromallc.com.
7. Data Retention
We retain order-related data for up to 3 years to fulfill legal and accounting obligations. Marketing data and preferences are deleted promptly upon request. Browsing data collected through analytics is retained in anonymized form.
8. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when the most recent changes were made. We encourage you to review this policy regularly.
9. Contact
For any questions or concerns about this Privacy Policy or your personal data, please contact our privacy team:
Email: contact@kromallc.com
Address: 30 N Gould St Ste N, Sheridan, WY 82801, United States
Refund Policy
Last updated: February 2026
1. Refund Eligibility
Due to the instantly accessible nature of digital products, refunds are generally not available once the content has been downloaded or accessed. However, we offer the following provisions:
If you have not yet downloaded or accessed the digital content, you may request a full refund within 48 hours of purchase.
If a technical issue prevents you from accessing your purchased content, contact us and we will resolve the issue or issue a full refund.
Duplicate purchases made in error are eligible for a refund upon verification.
2. How to Request a Refund
To initiate a refund request, send an email to contact@kromallc.com with the following information:
Your order number.
The reason for the refund request.
Any relevant details (e.g., screenshots of technical issues).
Our team will review your request and respond within 2 business days.
3. Processing Time
Approved refunds are processed within 5–10 business days via Stripe to the original payment method used at checkout. Please note that your bank or card issuer may take additional time to reflect the refund on your statement.
4. Exclusions
Refunds are not available in the following cases:
Digital products that have been downloaded or accessed.
Refund requests made more than 48 hours after purchase.
Requests submitted without a valid order number.
5. Contact
If you have any questions about our Refund Policy, please reach out to us:
Email: contact@kromallc.com
Address: 30 N Gould St Ste N, Sheridan, WY 82801, United States